Privacy Policy & SMS Terms and Conditions
Effective Date: 02-04-2026
Low Buck Pools (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining transparency in how we collect, use, and protect your personal information. This Privacy Policy and SMS Terms & Conditions explain how your information is handled when you interact with our website, services, and text messaging communications.
1. Information We Collect
We may collect personal information when you:
- Submit a contact form on our website
- Request an estimate or service
- Call or text our business
- Schedule pool cleaning, maintenance, repair, or construction services
Personal information may include:
- Name
- Phone number
- Email address
- Service address
- Service-related details
This information is collected solely to provide and manage our pool services and customer communications.
2. How We Use Your Information
Your information is used for:
- Scheduling and managing pool services
- Sending appointment reminders and service updates
- Providing estimates, invoices, and billing notifications
- Responding to customer inquiries and support requests
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
3. Sharing of Information
Personal information may be shared only with trusted service providers who help us operate our business (such as communication or scheduling platforms) and only for legitimate business purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. SMS Messaging Policy & Terms
By opting in to receive SMS messages from Low Buck Pools, you agree to the following terms:
Program Description
Low Buck Pools uses text messaging to communicate with customers regarding:
- Appointment confirmations and reminders
- Service updates and notifications
- Estimates and billing-related messages
- Customer support and service coordination
Message Frequency
Message frequency may vary depending on your service activity and communication needs.
Message & Data Rates
Standard message and data rates may apply based on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS communications unless you opt in again.
Help & Support
For assistance, reply HELP to any message or contact us directly:
- Phone: [Insert Phone Number]
- Email: [Insert Email Address]
5. SMS Consent
By providing your phone number and opting in, you consent to receive text messages from Low Buck Pools related to services, appointments, and customer support.
SMS consent is not a condition of purchase and is not shared with third parties for marketing purposes.
6. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
7. Changes to This Policy
Low Buck Pools may update this Privacy Policy & SMS Terms page from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or SMS Terms & Conditions, please contact us with any questions